What should I do if my previous login does not work?

Select «Reset password» on the login page. If you do not receive an email which asks you to reset your password, please register again via the registration form.

eShop Support

eShop Help Center

Find tutorial videos to help you quickly find your way around our eShop and get answers to frequently asked questions as well as our contact information for support.

Customer Account

How to register?

Where to find your Bossard customer ID?

How to update your email and password?

Can I register as a private customer?

No, but private customers from Switzerland have the possibility to order without an account via credit card or via our trade partners in their area.

How to add an additional delivery address?

How to create your own customer article numbers?

How to add items to the print list?

How to invite colleagues to the eShop?

Products

What is the fastest way to find a product in the eShop?

Simply enter the desired article description, Bossard article number, or your own article number (logged in) in the search field above the menu bar. All relevant results are automatically displayed while you enter them.

If your search was unsuccessful, you can also search via our product category and then select various filter options.

If you still cannot find the item you are looking for, please contact us via our contact form. We will gladly take care of your request.

Where to find alternative products?

Where to find technical information?

How to download a 3D model?

How to add items to your favorites?

Orders and Delivery

How to find the right product?

How to check the availability of a product?

How to reorder from order history?

How to save and reorder a shopping cart?

If an article is listed, it means that it is available on request. How can I order it?

All articles marked with (?) will be inquired at Bossard for the time being. You can access the corresponding online form by entering the desired quantity and placing it in the shopping basket.

How to print a selected product?

How can I see my agreed prices and discounts?

Your agreed conditions are shown on the selected products when you are logged in.

How to place an express order?

I only need a small number of items. Can I open a packaging unit?

In some of our business units, it is possible to order items in smaller quantities. Please inquire about the possibility and surcharges for small quantities in your local Bossard business unit.

Can I upload an order with an excel upload?

How long does it take until I receive the ordered items?

Delivery times vary between business units in different countries. If your order is received by 4:00 p.m. and we have the appropriate stock, your order will usually be delivered within the next 3 business days.

What is the minimum order value?

The minimum order value for deliveries of goods depends on your local Bossard business unit and currency. Please check the delivery conditions in your local eShop.