Success Stories

Innovative Engineered Fastening Solutions for a Pharmacy POS System

For the latest generation of JDM Innovation’s point-of-sale system for the healthcare market, we were brought on to optimize fastening solutions. Learn more about how the close cooperation from the start was crucial for the success of this product.

Drawing of a display mount solution for a pharmacy point-of-sale system

Challenging Screen Mechanics

The Swabian company JDM Innovation GmbH has been developing point-of-sale systems for the life science and healthcare market for 35 years. Today, more than 12,000 POS systems are installed in the German pharmacy market. For ADGKAi, the latest generation, Bossard Germany/Southco were brought on board as development partners for the screen mechanics from the product idea to its series production.

Ease of use was at the heart of the requirements placed on ADGKAi: the POS display had to be easy for pharmacy staff to adjust to suit their personal needs, while still allowing them to maintain eye contact with the customer. Another crucial aspect was the load-bearing capacity of the display mount. Ideally, its heavy-duty mechanics had to last the lifetime of a pharmacy POS without requiring any maintenance. Finally, the design had to be stylish without any cable clutter.

Two JDM point-of-sale systems for the pharmacy market on a sales counter, viewed from the backside.

Joint Development to Optimize Functionality

To create this highly customer-specific product, our engineers were involved in the development process of ADGKAi from the start. The display mount was designed to have two arms featuring reliable Southco® friction technology so that users could continuously adjust and position the touch display. The arms are mounted on the left and right as a supporting base frame on the base plate, and two tiltable adapters hold the display in place at the top.

Cable routing between the screen and the electronics in the base plate proved to be particularly challenging. Still, JDM opted for the difficult solution: internally, through the arms and adjustable tilt joint. During the implementation process, we struck a balance between space requirements and functionality by using suitable guide elements to prevent any cable chafing.

Three different point-of-sale systems for the healthcare market by JDM Innovation

Close Cooperation as the Success Factor

The close cooperation from very early on in the development process was crucial for the success of this highly customized solution. Ultimately, the interplay of technical expertise as well as our comprehensive package of services for costing, organization, and operating costs made the ADGKAi display mount in this form possible.